Charging station repair and maintenance services
From diagnostics to complete repairs. We work with all branded charging stations, regardless of the manufacturer.
Submit a repair requestVladyslav · Service Manager
+380 63 968 8471- Diagnostic fee: from UAH 1,000
- Diagnostic turnaround time: up to 2 business days
- Repair turnaround time: up to 2 weeks
- Repair cost: confirmed after diagnostics
Brand block
We repair charging stations of any brand
We’re not limited to the brands listed below and work with all branded charging stations.
And any other branded charging station
Don’t see your brand on the list? That doesn’t mean we can’t repair it. Send us the brand and model of your charging station, and we’ll advise you on how to submit it for diagnostics.
Submit a repair requestWhat we repair
From fault diagnosis to complete charging station repair
We diagnose the charging station, identify the cause of the fault, and determine the required repairs. After diagnostics, we confirm the repair cost with you and carry out the necessary work.
Fault diagnosis
We inspect the charging station, identify the cause of the fault, and determine the scope of work required.
Component-level repair
If the fault affects a specific component, we repair or replace it without the need for a complete charging station overhaul.
Complete charging station repair
If the fault is more complex, we carry out all necessary repairs based on the diagnostic results.
Diagnostics
- Cost: from UAH 1,000; turnaround time: up to 2 business days
- Repair costs are determined after diagnostics. We agree on all repair work with the customer before starting.
What we work with / do not work with
We accept any branded charging station and explain the limitations upfront
We are not limited to a specific list of brands. Our manager checks whether a particular model can be repaired in advance, while the required parts and repair work are determined after diagnostics.
Accepted for repair
- Charging stations from EcoFlow, Bluetti, Jackery, Anker, GENA, and other brands
- Stations that do not charge, cannot hold a charge, or discharge too quickly
- Stations that do not turn on, show operating errors, or have faulty connectors
- Devices that have been dropped, exposed to liquid, or previously repaired
Not accepted for repair
- Charging stations of unknown origin
- Stations for which the required replacement parts cannot be sourced
- Cases where the cost of replacement parts makes the repair economically impractical
Process – repair in 4 steps
Repair in 4 steps
From your initial request to the completion of the repair, with the repair cost confirmed after diagnostics.
Submit a request
Provide the brand and model of your charging station and describe the problem. If possible, include photos or a video.
Send us the station
Bring the device in person or send it via Nova Poshta after confirming the details with a specialist.
Diagnostics
We diagnose the charging station within 2 business days. The diagnostic fee starts at UAH 1,000.
Approval and repair
We provide the cost of the required work and confirm it with you. Once approved, we proceed with the repair.
Timeframes and costs
- Diagnostics: from UAH 1,000
- Diagnostic turnaround: up to 2 business days
- Repair: up to 2 weeks, depending on replacement parts availability
- Repair work: cost determined after diagnostics
Assessment checklist
Four details we need to access your repair
Send us the basic information about your charging station and the fault – that’s enough to start the conversation.
Four mandatory points
- 01
Station brand and model. Provide the manufacturer and exact model of your charging station.
- 02
What’s not working. Describe the fault or any visible damage to the station.
- 03
How the problem occurred. If you know the cause, briefly explain what happened before the fault appeared.
- 04
Photos or video. If possible, attach photos or a video showing the damage or how the problem occurs.
Price and terms
Repair cost is determined after diagnostics
First, we inspect the charging station and identify the cause of the fault. After diagnostics, we explain what work is required and confirm the cost with you before starting the repair.
Repair timeframe
- Repair time: up to 2 weeks
- The exact timeframe depends on the complexity of the repair and the delivery time for the required replacement parts.
- We proceed with the repair only after diagnostics and approval of the repair cost.
Repair cost after diagnostics
Depends on the malfunction, required work, and spare parts. We agree on the cost with you before starting the repair.
Why BlueBird Tech?
Why choose BlueBird Tech for your repair
Service center
Charging station repairs are handled by the BlueBird Tech service center, from initial diagnostics through to completion.
Brand-agnostic service
We work with all branded charging stations rather than limiting our service to a select number of manufacturers.
Upfront cost approval
We perform diagnostics first and then provide the cost of the required repair work for your approval.
Direct contact
You can contact a manager directly – a specialist responsible for charging station repair services.
How to send the station
How to send us your station
We accept charging stations for service through Nova Poshta branches. Please contact a specialist before sending your device.
Message or call us
Contact Vladyslav at +380 63 968 8471 and provide the brand, model, and a description of the problem
Drop it off or send it via Nova Poshta
After your request is confirmed, bring the charging station to the service center or send it via Nova Poshta. The specialist will provide the current shipping details.
Get your station back
Once the approved repair work is complete, we will return the charging station using the agreed delivery method.
What to know before contacting us
What to know about repairs and warranty
14-day repair warranty
We provide a 14-day warranty on completed repair work, starting from the date the charging station repair is completed.
Repairs and the service center
Repairs are carried out at the BlueBird Tech service center. After diagnostics, we confirm the required work and its cost with you before proceeding.
FAQ
FAQ
How much does charging station diagnostics cost?
Charging station diagnostics cost from UAH 1,000 and take up to 2 business days. After diagnostics, we identify the fault and determine the required work, then confirm the repair cost with you.
Which charging station brands do you repair?
We repair all branded charging stations, including EcoFlow, Bluetti, Jackery, Anker, GENA, and other manufacturers. Our list of supported brands is not limited.
How long does charging station repair take?
Charging station repairs take up to 2 weeks. The timeframe depends on the complexity of the fault and the delivery time for the required replacement parts.
How can I send my charging station for repair?
You can bring the charging station in person or send it via Nova Poshta. Before sending it, please confirm the details with a manager at +380 63 968 8471.
Do you repair Chinese charging stations?
We do not accept unbranded Chinese charging stations for repair because replacement parts are often unavailable or their cost can make the repair economically impractical.
Still have questions?
Contact us
Call our manager or submit a request. We’ll confirm the station’s brand and model, discuss the problem, and explain how to send the device to our service center.
+380 63 968 8471Vladyslav – charging station repair specialist. <br /> Contact him directly to avoid being transferred between departments. <br />
